Orders can take up to a week to be printed. Then allow for delivery time.

Delivery methods and costs

 

Production timing

For all orders, production can take up to a week.

The following is for guidance only.  Options with the correct costs for your order will be presented at check-out.   If your country in not listed, please contact us for options.

 

Europe and EU delivery methods and costs including VAT

Tracked Delivery with DHL

 

Area*

Up to 1 book

2 - 4 books

Europe 1

7.38 €

9.23 €

Europe 2

13.53 €

15.38 €

Europe 3

19.68 €

22.76 €

Europe 4

33.21 €

39.36 €

 

 

 

 

*

Europe 1:  Germany, Austria, Belgium, Netherlands

Europe 2: Luxembourg, France, Spain, Italy, Norway, Denmark

Europe 3: UK, Monaco, Poland, Czech Republic, Andorra, San Marino, Sweden, Slovakia, Slovenia, Hungary, Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus, Switzerland.

Europe 4: Albania, Bosnia, Faroe, Iceland, Macedonia, Moldova, Montenegro, Serbia, Ukraine, Liechtenstein.

 

USA delivery methods and costs

UPS mail innovations (tracked) to 2lb, 4-14 bus days

US$5.00

UPS mail innovations (tracked) to 4lb, 4-14 bus days

US$7.00

UPS mail innovations (tracked) to 10lbs, 4-14 bus days

US$10.00

UPS mail innovations (tracked) to 15lbs, 4-14 bus days

US$15.00

UPS ground (tracked) to 2lbs, 1-7 bus days

US$21.00

UPS ground (tracked) to 4lbs, 1-7 bus days

US$25.00

UPS 2nd day air (tracked) to 1lb, 2 bus days

US$25.00

UPS 2nd day air (tracked) to 4lb, 3 bus days

US$35.00

 

 

Canada, Australia and New Zealand delivery methods and costs including VAT

Tracked Delivery with DHL

 

Area

Up to 1 book

Up to 2 books

Canada

55.35 €

64.58 €

Australia and NZ

70.11 €

83.03 €

 

 

Other countries:

If your country is not listed, please contact us for options.

 

Cancellation and returns

As the products we sell are personalised, we do not accept returns.  If you are not completely satisfied with your order, please let us know within seven days of receiving the parcel.  Please email admin@memory-books.com with clear photos if relevant, as this will help us to find a solution for you as quickly as possible.