Orders can take up to a week to be printed. Then allow for delivery time.
Delivery methods and costs
Production timing
For all orders, production can take up to a week.
The following is for guidance only. Options with the correct costs for your order will be presented at check-out. If your country in not listed, please contact us for options.
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Europe and EU delivery methods and costs including VAT |
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Tracked Delivery with DHL |
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Europe 1: Germany, Austria, Belgium, Netherlands
Europe 2: Luxembourg, France, Spain, Italy, Norway, Denmark
Europe 3: UK, Monaco, Poland, Czech Republic, Andorra, San Marino, Sweden, Slovakia, Slovenia, Hungary, Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus, Switzerland.
Europe 4: Albania, Bosnia, Faroe, Iceland, Macedonia, Moldova, Montenegro, Serbia, Ukraine, Liechtenstein.
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USA delivery methods and costs |
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UPS mail innovations (tracked) to 2lb, 4-14 bus days |
US$5.00 |
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UPS mail innovations (tracked) to 4lb, 4-14 bus days |
US$7.00 |
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UPS mail innovations (tracked) to 10lbs, 4-14 bus days |
US$10.00 |
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UPS mail innovations (tracked) to 15lbs, 4-14 bus days |
US$15.00 |
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UPS ground (tracked) to 2lbs, 1-7 bus days |
US$21.00 |
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UPS ground (tracked) to 4lbs, 1-7 bus days |
US$25.00 |
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UPS 2nd day air (tracked) to 1lb, 2 bus days |
US$25.00 |
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UPS 2nd day air (tracked) to 4lb, 3 bus days |
US$35.00 |
Canada, Australia and New Zealand delivery methods and costs including VAT
Tracked Delivery with DHL
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Area |
Up to 1 book |
Up to 2 books |
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Canada |
55.35 € |
64.58 € |
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Australia and NZ |
70.11 € |
83.03 € |
Other countries:
If your country is not listed, please contact us for options.
Cancellation and returns
As the products we sell are personalised, we do not accept returns. If you are not completely satisfied with your order, please let us know within seven days of receiving the parcel. Please email admin@memory-books.com with clear photos if relevant, as this will help us to find a solution for you as quickly as possible.